Shipping and return policy
Current Shipping Policy:
US
- Delivery charges are calculated at the point of checkout in accordance with the chosen service. Kindly note that delivery times may vary depending on the selected service.
- Free STANDARD Shipping on orders over $200. Use the code FREE200.
INTERNATIONAL
- Delivery charges are calculated at the point of checkout in accordance with the chosen service. Kindly note that delivery times may vary depending on the selected service.
- Free STANDARD delivery on all orders over $250. Use the code FREE250
- All delivery dates are based on normal customs clarity conditions. Some orders will take longer due to custom regulations.
- My Sisters Closet is not held accountable for any custom charges.
When items will be shipped:
- All orders placed before 2PM CT will be shipped within two days.
Return & Refund policy:
- Returns will be accepted on products in new and unused conditions only.
- Products must not have any stains or damage on them in order to be eligible for a refund. Products must also not be worn.
- Returns are not valid on sale items.
- We are not responsible for incorrect sizing, please refer to the recommended size guide on our website.
- Returns will be considered on a case by case basis.
- All returns must be done within 5 days of receiving products. Please send us an email stating what items you want to return and a reason.
- We will only offer refunds on how much you paid for the item.
- Shipping costs will only be covered if the item was received in a damaged form.
- My Sister's Closet does not offer exchanges except if the item is damaged.
Lost and Damaged Items
- My Sister's Closet is not responsible for any lost or damaged items
- We will only allow refunds if the delivery service accepts the claim.
- We ask you to be patient and know that this is from the decree of Allah.