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Shipping and return policy

Current Shipping Policy:

US

  • Delivery charges are calculated at the point of checkout in accordance with the chosen service. Kindly note that delivery times may vary depending on the selected service.
  • Free STANDARD Shipping on orders over $200. Use the code FREE200.

INTERNATIONAL

  • Delivery charges are calculated at the point of checkout in accordance with the chosen service. Kindly note that delivery times may vary depending on the selected service.
  • Free STANDARD delivery on all orders over $250. Use the code FREE250
  • All delivery dates  are based on normal customs clarity conditions. Some orders will take longer due to custom regulations. 
  • My Sisters Closet is not held accountable for any custom charges. 

When items will be shipped:

  •  All orders placed before 2PM CT will be shipped within two days. 

Return & Refund policy: 

  • Returns will be accepted on products in new and unused conditions only. 
  • Products must not have any stains or damage on them in order to be eligible for a refund. Products must also not be worn. 
  • Returns are not valid on sale items. 
  • We are not responsible for incorrect sizing, please refer to the recommended size guide on our website. 
  • Returns will be considered on a case by case basis. 
  • All returns must be done within 5 days of receiving products. Please send us an email stating what items you want to return and a reason.
  • We will only offer refunds on how much you paid for the item. 
  • Shipping costs will only be covered if the item was received in a damaged form.
  • My Sister's Closet does not offer exchanges except if the item is damaged.

Lost and Damaged Items

  • My Sister's Closet is not responsible for any lost or damaged items
  • We will only allow refunds if the delivery service accepts the claim.
  • We ask you to be patient and know that this is from the decree of Allah.