Shipping and return policy
Current Shipping Policy:
- STANDARD delivery (1-3 days)- $8.50
- EXPRESS delivery (Overnight)- $26.20
- Free STANDARD Shipping on orders over $110. Use the code FREE110.
- Orders under $80-$25.85(6-10 days)
- Orders over $80- -$49.60(6-10 days)
- Free STANDARD delivery on all orders over $150. Use the code FREE150
- All delivery dates listed above are based on normal customs clarity conditions. Some orders will take longer due to custom regulations.
- My Sisters Closet is not held accountable for any custom charges.
When items will be shipped:
- All orders placed before 3PM CT will be shipped within two days.
- All delivery days stated above are after the items have been shipped.
Return & Refund policy:
- Returns will be accepted on products in new and unused conditions only.
- Products must not have any stains or damage on them in order to be eligible for a refund. Products must also not be worn.
- Returns are not valid on sale items.
- Returns are not valid on pre-order items or specialized orders.
- We are not responsible for incorrect sizing, please refer to the recommended size guide on our website.
- Returns will be considered on a case by case basis.
- All returns must be done within 5 days of receiving products. Please send us an email stating what items you want to return and a reason.
- We will only offer refunds on how much you paid for the item.
- Shipping costs will only be covered if the item was received in a damaged form.
- My Sister's Closet does not offer exchanges except if the item is damaged.
Lost and Damaged Items
- My Sister's Closet is not responsible for any lost or damaged items
- We will only allow refunds if the delivery service accepts the claim.
- We ask you to be patient and know that this is from the decree of Allah.